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General Terms and Conditions

1 Scope

The following general terms and conditions of business as well as the law of the Federal Republic of Germany shall apply exclusively to all deliveries and services of the company EMK under the exclusion of the UN purchase law.


The order of the customer is the legal offer of a purchase contract, which we accept at the latest by issuing the invoice and sending of the goods.

We ship - as far as possible - all the coins in the original packaging of the output.


All prices are in EURO including VAT.

The minimum order value is 30, - Euro value of goods (plus shipping) due to our price calculation. We do not carry out orders under this value.

All deliveries within Germany plus 2,95 Euro shipping costs per delivery. In the case of deliveries abroad, the shipping cost is based on the value of the consignment and the type of consignment.

In the case of deliveries to countries outside the European Union, additional costs may arise in a particular case which are not the responsibility of the seller and which must be borne by the buyer. This includes, for example, costs for the transfer of money by payment service providers (transfer fees, exchange rate fees) or import duties (taxes, duties, etc.).

If the delivery is temporarily impossible or unreasonable, due to unforeseeable obstacles which we are not responsible for, particularly in case of force majeure and labor, we are exempted from the obligation to perform for the duration of the obstacle as well as a subsequent reasonable start-up time. Force majeure also includes the indefinite failure of technical systems of EMK (or its vicarious agents) due to computer viruses or hacker attacks. We will inform you without delay of the occurrence and the foreseeable duration of the impediment to performance. If a delivery is not possible within a reasonable period, the customer has the right to withdraw from the contract.


The goods delivered by us remain our property until full payment of the purchase price. The buyer is obligated not to make disposal of the goods until their complete payment.


For all prices listed in our sales lists, the price list valid at the time of the order is decisive. For gold and silver investment coins, we update the prices every 5 minutes.

Payments to EMK must be made with the customer and invoice number.

The delivery to unknown customers or new customers is only against prepayment, cash on delivery, by PayPal or a valid credit card. If prepayment has been agreed, the payment is due immediately after conclusion of the contract.

We deliver to customers known to us. The invoice amount is payable immediately upon receipt of the goods, net without deduction, on one of our accounts indicated on the invoice.

"In the event of a delay in payment, the costs shall be reimbursed from the second reminder as well as the necessary collection charges. From default of delay, we charge default interest at the legal rate.

In the event of a delay in payment, we are entitled to suspend further services until payment of the open amount. In addition, we shall be entitled to withdraw from the contract after the expiry of a grace period of 14 days without notice. The right to assert default interest and damages shall remain unaffected.

Offsetting is permitted only with undisputed or legally binding claims.


The buyer is obligated to ensure access protection against unauthorized use of his online account at EMK and to exclude a knowledge of his password by third parties.

Payments to EMK must be made with the customer and invoice number.

If special conditions are granted to a commercial user of the online shop of EMK, the latter is obliged to keep silent about the information and prices entrusted, even if no valid purchase contract has been concluded.


Consumers are entitled to a right of withdrawal in accordance with the following instruction on revocation. Consumers within the meaning of section 13 of the German Civil Code (BGB) are any natural persons who conclude a legal transaction for purposes which can not be attributed predominantly to their commercial or self-employed activities.

The right of withdrawal does not
exist in the case of contracts for the supply of goods whose price depends on fluctuations in the financial market on which the entrepreneur has no influence and which may occur within the period of revocation. There is therefore no right of revocation when purchasing ingots and investment coins; This is expressly stated in the case of the products concerned.


As far as you can 7.1 and 7.2, the following applies:


You have the right to revoke this contract within a period of fourteen days without giving reasons. The period of revocation shall be fourteen days from the date on which you or a third party you designate, which is not the carrier, has or has taken possession of the last product.

In order to exercise your right of revocation, by means of a clear statement (eg a letter, fax or e-mail sent by mail) about your decision to revoke this contract.

EMK - Marc Bach
Otto-Hahn-Allee 31
50374 Erftstadt

Phone: +49 (0) 2235 - 927 37 47
Fax: +49 (0) 2235 - 927 37 48

You can use the enclosed sample revocation form, but this is not required.

Click on the button to go to our revocation form.

Revocation Form

Consequences of revocation
If you revoke this agreement, we shall have to repay you without delay and at the latest within fourteen days from the date on which the notification of your revocation of this contract has been received by us. For such repayment, we will use the same means of payment you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees. We may refuse the refund until we have recovered the goods or until you have demonstrated that you have returned the goods, whichever is earlier.

You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected if you send the goods before the end of the deadline of 14 days. They bear the direct costs of returning the goods. You must only pay for a possible loss of value of the goods if this loss in value is attributable to a handling which is not necessary for you to check the quality, characteristics and functioning of the goods.


The goods delivered by us remain our property until full payment of the purchase price. The buyer is obligated not to make disposal of the goods until their complete payment.


Place of performance for all services resulting from an order is the seat of our company. Should individual provisions of these General Terms and Conditions of Business be legally ineffective, the legal validity of the remaining provisions shall remain unaffected. If the customer is a merchant or as a commercial customer has no general court of jurisdiction in Germany, exclusive jurisdiction for all disputes arising from and in connection with the contract Brühl (Rhineland)

We store the contract text and send the order data and our GTC by e-mail to the customer. Past orders can be viewed by the customer in his customer account.


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